Shipping & Delivery Policy

Assistbi Solutions Private Limited (“Assistbi”, “we”, “our”) provides software, digital services, and subscription-based solutions. As our products are delivered electronically, there is no physical shipping involved. This policy explains how service delivery works for our customers.

1. Service Delivery

• Upon successful payment confirmation, access to purchased services (subscriptions, dashboards, tools, or add-ons) will be activated and delivered digitally to the email ID or account registered with us.
• In most cases, activation is instant. However, certain services (e.g., enterprise onboarding, integrations, or custom solutions) may take up to 1–3 business days depending on configuration requirements.
• Confirmation of service activation will be sent via email/SMS to the contact information provided at the time of registration.

2. No Physical Shipping

• Since all Assistbi products are digital in nature, there is no physical shipping of goods or materials.
• Any mention of “shipping” on invoices, confirmations, or policies refers only to the digital delivery/activation of services.

3. Service Access

• Customers will be able to access purchased services through their registered account on Assistbi platforms (web or mobile, if applicable).
• For enterprise or team accounts, access credentials will be shared with the designated administrator via secure communication.

4. Delays & Exceptions

• While we strive to ensure instant access, delays may occur due to:
  • Payment gateway processing issues.
  • Incomplete/incorrect registration details.
  • Additional verification requirements for enterprise/large transactions.
• Assistbi is not liable for delays caused by third-party payment processors, email service providers, or internet connectivity issues at the customer’s end.

5. Support & Contact

If you face any issues in accessing or utilizing our services after purchase, please contact us immediately:

Assistbi Solutions Private Limited
Near Arush Creation, Prathvi Darwaza, Kaimganj
Farrukhabad, Uttar Pradesh, India – 209502
📞 +91 9305958077
📧 support@assistbi.com