Privacy Policy

Assistbi Solutions Private Limited (“Assistbi”, “we”, “our”, or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, use our software and services, or interact with us.

1. Information We Collect

We may collect the following categories of information:

• Identity Information: Name, company name, role/title.
• Contact Information: Email address, phone number, postal address.
• Account & Usage Information: Login credentials, user preferences, activity logs within our dashboards or applications.
• Demographic Information: Location (city, state, country), preferences, and interests (when provided).
• Transactional Information: Records of purchases, subscriptions, and payments processed through our payment partners.
• Technical Information: IP address, browser type, device information, cookies, and analytics data for improving services.
• Other Voluntary Information: Feedback, surveys, or data you provide while using our services.

2. How We Use Your Information

We use the information collected for purposes such as:

• Providing and improving our software, dashboards, and services.
• Internal record keeping and account management.
• Personalizing your experience across our platforms.
• Sending transactional updates (account notices, invoices, renewal reminders).
• Sending promotional messages about new features, offers, and relevant third-party services (only if you have opted in).
• Conducting research, surveys, and service quality improvements.
• Ensuring compliance with applicable laws and preventing fraudulent or unauthorized use.

3. Data Security

We are committed to ensuring your information is secure. We use industry-standard measures, including encryption, secure storage, access controls, and layered firewalls, to prevent unauthorized access, alteration, or disclosure of your personal data.

4. Cookies and Tracking

• We use cookies and similar technologies to improve website performance, analyze usage patterns, and deliver personalized experiences.
• Cookies do not give us access to your computer or any personal data other than what you choose to share.
• You may accept or decline cookies through your browser settings. Declining cookies may limit certain website functionalities.

5. Sharing of Information

• We do not sell or rent your personal information to third parties.
• We may share information only in the following cases:
  • With trusted third-party service providers (e.g., payment gateways, analytics tools, hosting providers) strictly for operational purposes.
  • To comply with legal obligations, government requests, or to enforce our terms.
  • With your explicit consent, for marketing collaborations or third-party offers.

6. Your Rights and Choices

• You may choose to restrict or opt out of marketing communications at any time by contacting us.
• You may request correction or deletion of your personal information if it is inaccurate or incomplete.
• For data access, correction, or deletion requests, please reach out to us at support@assistbi.com.

7. Data Retention

We retain your personal information only as long as it is necessary for business operations, legal compliance, or to provide you with ongoing services. After this period, data is securely deleted or anonymized.

8. Children’s Privacy

Our services are not directed toward individuals under 18. We do not knowingly collect information from minors. If we discover such data has been collected, we will delete it promptly.

9. Changes to This Policy

Assistbi may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Assistbi Solutions Private Limited
Near Arush Creation, Prathvi Darwaza, Kaimganj
Farrukhabad, Uttar Pradesh, India – 209502
📞 +91 9305958077
📧 support@assistbi.com